Power and water shortages can vary in magnitudes. From the analytical perspective, delaying or canceling customers' reservations is uncalled in any business. For this reason, it is necessary to avoid any causes, which may lead to such occurrences, especially in light of highly significant commodities like power and water. In case such events arise, as a manager, I am obliged to make guests feel safe and secure, so they can settle in and enjoy the experience without any forms of anxiety. The action plan under discussion is highly useful in restoring the confidence of clients in the Las Vegas Strip hotel to keep and increase business profits.
In the event of electricity outages, there are likely to be water shortages. Together with the assistant hotel manager, I am to consider the extent of the incident and take corrective action. As for a brief electricity outage, I will request the staff to disconnect equipment, which can be destroyed by a power surge when electricity is restored. To follow my directive, employees are to turn off all lights, appliances, air conditioners, among other energy-using devices. At the initial stage analyzing the best term paper argues that this move is a preparation step that the operations personnel are to take during the restoration of power. This move is a preparation step that the operations personnel are to take during the restoration of power.
Generally, every hotel has emergency generators to avert hazards related to electric power supplies. After dealing with the waiting period, it is essential for the operations team to energize the backup power supply system within the institution. The latter will remain operational as long as the main power is out of control. Through the operations personnel, I have to ensure that switches of the automatic supply of electricity to the emergency generator are properly timed to ensure immediate power restoration. The backup power source will illuminate all exits from the building to the assembly point, emergency exit signs, alarm and alert systems, emergency communication systems, generator room, smoke management, and fire suppression systems.
Thereafter, I will have to reassure guests that everything is under control and assist anyone in need to move around. I will provide a formal statement of the cause of the problem, extent, expected duration when the normal functioning of the business is to take place, and any challenges clients are to experience during this time. For instance, guests can be entrapped in the lift, which will automatically stop or go back to the ground level. Then the operations personnel will open the doors manually. This information is to be shared to reduce clients anxiety. During this time, security systems, such as emergency exit signs, fire alarms, and electronic doors, which have their own battery backup, will remain illuminated in the event. I am certain that they this light within the premises will reassure clients of their safety. As guests adjust to the dark conditions, they will become accustomed to the limited amount of light and move downstairs and within the hallways unassisted. At this stage, it is necessary to find out the cause of the power blackout.
It is a common occurrence that during such events, clients display a range of reactions. Some may be curious and desire to live the premises. I have to reassure the guests and make them have positive experience. Some of the clients may wish to make calls to the reception. During such events, telephone systems will remain operational, since they have their own power supply. For this reason, I must remind the receptionists to be ready to engage in conversations with clients and explain the situation. They should not move around as the operations personnel. It is necessary that I communicate the situation to the guests, highlighting some of the areas where they may not get the best services. For instance, during this time, the elevator may not work, and the hallway may be dim. Giving prompts how to act in this case will allow them to make the most of their time. To overcome these challenges, some employees are expected to check in on clients and ascertain their comfort, offer a bottle of water, and providing exceptional services for them.
For the water outage, I can request the operations staff to close taps and connect the alternative water supply from water reserves, until the water flow is restored. Before taking necessary measures, the clients must be notified so they can become aware of the challenge and take necessary measures to have a positive holiday experience. I will encourage them to bear with the management and follow set guidelines for the water preserved for such emergency periods to be sufficient for the basic needs as they are waiting for the main supply being restored.
Water consumption in the hotel business is usually the greatest. Thus, it needs to be reduced. As the manager, I should lead the staff in becoming innovative and introduce water-saving efforts due to power shortages and water. During this time, I can reduce the general consumption of water. Subsequently, I will encourage the staff to make room visits and ensure that the clients are as comfortable as possible. One measure to ascertain this objective is by providing hot water bottles to those who need such. I will encourage shorter showers and enforce the application of the half-flush button in the toilets. Within the swimming pool, it is necessary to maintain regular control to reduce leaks. Here, I will instruct the staff to remove bath plugs to prevent visitors from swimming. Instead of the immediate change of bed linens, the staff is to do this when the clients depart. Rather than using linen serviettes, I will instruct employees to use paper ones. Since it is a hot season, and clients are still expected to check-in, they will be provided with water-saving tips, which will also be openly displayed.
To save on both power and water, alternative measures are expected to be applied. Air-cooled chillers will be used instead of water-cooled ones. Besides this, the operations personnel are to turn off water and regulate the supply according to my directive. I will then contact the respective agents responsible for the main supply to request for the urgent restoration of resources.
In conclusion, power blackouts usually occur due to amounting crises, maybe from the lack of servicing control systems. It usually leads to the challenge of controlling the system. In the case of power shortages during the peak season at the Las Vegas Strip hotel, I would reassure the guests of their safety and comfort by having the backup supply on and meeting their needs without hitches. I will also have to introduce alternative measures that will ensure that the water reserved will take the business through the longest period possible. In both instances, it is necessary to reassure the clients of actions taken to restore the systems to normalcy and retain their confidence. It is achievable by switching on the emergency power source for basic needs such as lighting the hallway and the kitchen area. The operations staff will also be expected to connect the alternative water supply from water reserves, until the system is restored. Thereafter, agents are to be contacted to solve the issue with the main supply within the shortest time possible.
MARCAS: Facilities Management Action Paper,
Dirección / 3911 Patterson Fork Road, 3911 Patterson Fork Road
CP / 60601
Población / Chicago
Teléfono / +1 87736657334
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